SeniorLiving.com operates as both an informational hub and a directory for families exploring senior housing options. It provides articles, guides, and a searchable database of assisted living, memory care, independent living, and continuing care retirement communities. Unlike advisor-driven platforms like A Place for Mom or CarePatrol, SeniorLiving.com is primarily a self-service resource designed to educate families and point them toward providers.
Pros and Cons
Strengths
- Extensive online directory of senior housing options
- Robust library of educational resources for families
- Free to use, with no direct costs for consumers
- Helpful for families just starting their search
Weaknesses
- Limited advisor or concierge support
- Listings may not always be comprehensive or updated
- Fewer consumer reviews compared to Caring.com
Process
Families can search by state or city to find senior living options in their area. Each listing typically includes a description of the community, services provided, and contact information. However, unlike more interactive platforms such as Seniorly, detailed pricing information is often missing. Many families use SeniorLiving.com as a first-stop educational tool before turning to other services for hands-on help or detailed cost comparisons.
Costs and Fees
SeniorLiving.com is free to families. Like its competitors, it earns revenue from referral partnerships with providers; however, its directory appears more neutral than those of advisor-driven platforms.
Customer Experience
SeniorLiving.com has a B rating with the BBB. Families appreciate the straightforward educational content but sometimes express frustration that listings lack depth compared to platforms like Seniorly or Caring.com. Some users also note that provider information can be inconsistent in accuracy, requiring follow-up calls to verify details.
Comparison to Competitors
Compared to Seniorly, SeniorLiving.com feels more like a traditional directory and less like a modern, data-driven platform. Seniorly excels in transparency and real-time pricing, while SeniorLiving.com offers comprehensive coverage and educational resources.
In comparison to Caring.com, SeniorLiving.com offers fewer user-generated reviews, which means families receive less peer-to-peer insight. Caring.com may feel more actionable, while SeniorLiving.com remains a solid starting point.
When compared to A Place for Mom, SeniorLiving.com has a smaller reach and doesn’t offer advisor support. Families often pair it with APFM or CarePatrol when they want a balance of education and personalized placement help.
Our Rating
We compared SeniorLiving.com to the best assisted living services, and here’s how it measured up:
- Customer Experience (30%): 7 / 10
- Fees & Costs (25%): 9.5 / 10
- Service Options (20%): 7.5 / 10
- Speed of Process (15%): 7.5 / 10
Overall Score: 7.7 / 10
AssistedKin’s Top 5 Assisted Living Locator Services
| Recommended For | Company | Starting Cost | Advisor Support | Editor's Rating (Out of 10) | Next Steps |
|---|---|---|---|---|---|
| Best for Modern Tools and Transparency | Seniorly | Free | Optional | 8.8 | Find Senior Care |
| Best for Large Referral Network | A Place for Mom | Free | Yes | 8.4 | Find Senior Care |
| Best for Certified Advisors and Local Help | Assisted Living Locators | Free | Yes | 8.8 | Find Senior Care |
| Best for In-Home Caregiver Marketplace | Care.com | $12–$39/mo | None | 8.0 | Find Senior Care |
| Best for Reviews & Caregiver Resources | Caring.com | Free | Limited | 8.5 | Find Senior Care |
Final Thoughts
SeniorLiving.com is a helpful entry point for families beginning the search for senior living. Its educational resources and broad directory provide a foundation; however, its lack of detailed pricing, reviews, and advisor support makes it less competitive than newer, more interactive platforms. It works best as a supplemental research tool alongside other services.
Frequently Asked Questions
Common questions about SeniorLiving.com.
Yes, the platform is free for families researching senior living options.
Not always. Pricing information is limited, so families often need to contact communities directly.
No, it is primarily a directory and educational resource.
Families at the very start of their search who want to learn about senior living types and browse a wide directory of communities.
