One Call Alert has been in the medical alert market for over a decade and is owned by MobileHelp, although the two brands operate independently. This means One Call Alert customers benefit from MobileHelp’s nationwide infrastructure and monitoring centers, while still accessing unique packages under its own brand. Known for its affordable pricing and straightforward plans, One Call Alert has built a loyal following among seniors and caregivers seeking reliable service at a budget-friendly rate.
Pros & Cons
Strengths
- Backed by MobileHelp’s infrastructure and monitoring centers
- Affordable pricing compared to many competitors
- Wide range of system choices, including in-home and mobile
- No long-term contracts required
Weaknesses
- Branding can feel confusing since it overlaps with MobileHelp
- Devices are basic and less sleek than premium competitors
- Caregiver features are more limited than Medical Guardian’s app
Compare Medical Device Companies
Process
Enrolling with One Call Alert is simple. Customers choose from in-home systems (landline or cellular), GPS-enabled mobile devices, or bundled plans. Setup is easy, and equipment arrives pre-programmed for quick activation. Reddit users often point out that One Call Alert provides “the same backbone as MobileHelp” at a lower cost, making it a value-focused alternative.
Costs and Fees
Pricing starts at $19.95/month for in-home landline service and ranges up to $37.95/month for mobile GPS options. Bundled plans typically cost around $41–$46/month, similar to MobileHelp. Fall detection can be added for $10/month. Like its parent company, One Call Alert has no contracts and offers discounts for quarterly or annual billing.
Customer Experience
One Call Alert holds an A+ BBB rating and receives consistently positive reviews for reliability and affordability. Customers appreciate the straightforward pricing and responsive monitoring. The most common complaint is that the equipment feels outdated compared to more modern options, such as Medical Guardian or GetSafe. Still, families often note that performance is more important than appearance, and One Call Alert delivers where it counts.
Comparison to Competitors
Compared to MobileHelp, One Call Alert is nearly identical in infrastructure but often slightly less expensive, making it an appealing option for budget-conscious families. The trade-off is that MobileHelp offers more recognizable branding and caregiver dashboard features, while One Call Alert focuses on cost savings.
Compared to Bay Alarm Medical, One Call Alert offers a similarly priced option and avoids contracts. Bay Alarm wins with its U.S.-based call centers and higher service reputation, while One Call Alert shines by leveraging MobileHelp’s proven network.
When stacked against LifeFone, One Call Alert is typically the more affordable option, although LifeFone offers more caregiver-focused features, such as daily check-ins. Families deciding between the two may prefer One Call Alert for price and reliability, while choosing LifeFone for advanced caregiver tools.
Our Rating
We compared One Call Alert to the best medical alert device companies, and here is what we found:
- Customer Experience (30%): 8.5 / 10
- Fees & Costs (25%): 9 / 10
- Product Options (20%): 8 / 10
- Speed of Process (15%): 8.5 / 10
- Overall Score: 8.6 / 10
AssistedKin’s Top 5 Medical Device Companies
| Recommended For | Company | Starting Cost | Contract Details | Editor's Rating | Next Steps |
|---|---|---|---|---|---|
| Best for Seniors Who Dislike Wearables | GetSafe | $27.95/mo | No contracts required. Add fall detection for $10. | 8.2 | Get Protected |
| Best for Tech-Savvy Families | Medical Guardian | $29.95/mo | No contract required. Add fall detection for $10. | 8.8 | Get Protected |
| Best for Personal Care & Caregiver Tools | LifeFone | $29.95/mo | No contracts required. Add fall detection for $10. | 8.6 | Get Protected |
| Best for Flexible, Nationwide Coverage | MobileHelp | $19.95/mo | No contracts required. Add fall detection for $10 month. | 8.7 | Get Protected |
| Best for Affordability and Reliability | Bay Alarm Medical | $24.95/mo | No contract required. Add fall protection for $10 | 8.8 | Get Protected |
Final Thoughts
One Call Alert is a strong option for families seeking affordability and reliability without being tied to contracts. While its devices aren’t the most modern, its connection to MobileHelp’s trusted infrastructure ensures dependable coverage. For seniors who prioritize cost savings and straightforward service, One Call Alert is a wise choice.
Frequently Asked Questions
Common questions about One Call.
Plans start at $19.95/month for in-home service and up to $37.95/month for mobile GPS systems.
No, but it is owned by MobileHelp and uses the same monitoring infrastructure.
No, all plans are month-to-month with discounts for quarterly or annual payments.
Families who want affordable, reliable service backed by a trusted infrastructure without paying premium prices.
