ADT is one of the most common household names when it comes to home security, boasting over 140 years of experience in the industry. Its medical alert division leverages ADT’s extensive monitoring infrastructure to provide in-home and mobile medical alert systems. The brand’s long-standing reputation for security gives many families confidence, although ADT’s medical alert systems are more traditional and less customizable compared to newer competitors.
Pros & Cons
Strengths
- Backed by ADT’s trusted brand and security expertise
- Reliable monitoring from ADT’s nationwide call centers
- Straightforward equipment and setup process
- Discounts available for existing ADT home security customers
Weaknesses
- Limited device options compared to Medical Guardian or MobileHelp
- The equipment looks outdated compared to modern competitors
- Pricing isn’t as transparent, with fewer low-cost entry options
Compare Medical Device Companies
Process
Signing up for ADT Medical Alert is similar to signing up for its home security products: customers choose between basic in-home systems (landline or cellular) and on-the-go mobile devices. Installation is simple and doesn’t require a technician. Some caregivers note on Reddit that while setup was easy, the devices themselves felt “dated” compared to competitors offering sleeker wearables and apps.
Costs and Fees
ADT Medical Alert pricing starts at approximately $29.99/month for in-home service and increases to around $39.99/month for mobile GPS-enabled devices. Fall detection is available for $10/month. While these rates are competitive, ADT doesn’t always advertise upfront equipment details as clearly as smaller providers like Bay Alarm Medical. Customers with existing ADT security systems may be eligible for bundle discounts.
Customer Experience
ADT holds an A+ BBB rating, and customers generally report reliable monitoring with professional operators. Many highlight the reassurance of using a brand they already trust for home security. However, some users express frustration that the medical alert side of the business feels like a smaller priority compared to ADT’s core home security offerings.
Comparison to Competitors
Compared to Life Alert, ADT appears more flexible, offering contract-free options and more affordable plans. Both companies focus on brand reputation, but ADT provides greater transparency and reliability without long-term commitments.
In comparison to Medical Guardian, ADT appears dated. Medical Guardian’s sleek devices and app-based caregiver features far outshine ADT’s more basic equipment. However, ADT’s monitoring reliability gives it an edge with families who value brand recognition above tech bells and whistles.
When compared to Bay Alarm Medical, ADT is more expensive and less transparent on costs. Bay Alarm appeals to value-driven families, while ADT appeals to those who want the reassurance of a big-name provider.
Our Rating
We compared ADT Medical Alert to the best medical alert device companies, and here is what we found:
- Customer Experience (30%): 8.5 / 10
- Fees & Costs (25%): 8 / 10
- Product Options (20%): 7.5 / 10
Speed of Process (15%): 8.5 / 10 - Overall Score: 8.2 / 10
AssistedKin’s Top 5 Medical Device Companies
| Recommended For | Company | Starting Cost | Contract Details | Editor's Rating | Next Steps |
|---|---|---|---|---|---|
| Best for Seniors Who Dislike Wearables | GetSafe | $27.95/mo | No contracts required. Add fall detection for $10. | 8.2 | Get Protected |
| Best for Tech-Savvy Families | Medical Guardian | $29.95/mo | No contract required. Add fall detection for $10. | 8.8 | Get Protected |
| Best for Personal Care & Caregiver Tools | LifeFone | $29.95/mo | No contracts required. Add fall detection for $10. | 8.6 | Get Protected |
| Best for Flexible, Nationwide Coverage | MobileHelp | $19.95/mo | No contracts required. Add fall detection for $10 month. | 8.7 | Get Protected |
| Best for Affordability and Reliability | Bay Alarm Medical | $24.95/mo | No contract required. Add fall protection for $10 | 8.8 | Get Protected |
Final Thoughts
ADT Medical Alert is a solid option for families who already trust ADT for home security and want to extend that protection to medical emergencies. While its devices aren’t the most modern and its pricing isn’t the most competitive, the ADT name carries weight and provides peace of mind through reliable monitoring.
Frequently Asked Questions
Common questions about ADT Medical Alerts.
Plans start at $29.99/month, with mobile systems priced around $39.99/month.
Yes, it can be added to any plan for $10/month.
Families who already use ADT home security or who value brand recognition and reliability.
No, ADT Medical Alert systems are available on a month-to-month basis without long-term contracts.
